Privacy Policy

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Last updated: October 2025

At Battery Solar World, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
 

1. Information We Collect

We may collect the following types of information when you interact with us:

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🔹 Personal Information

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• Name

• Phone number

• Email address

• Residential or business address

• Energy usage or electricity bill details (for solar system quotes)

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🔹 Technical Information

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When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the site

This helps us improve website performance and customer experience.
 

2. How We Use Your Information

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We collect and use your information to:

• Provide solar consultation, design, and installation services

• Prepare and send quotes

• Process orders and payments

• Communicate updates or service reminders

• Respond to enquiries and support requests

• Improve our website and marketing efforts

We only collect information that is necessary for our business operations and service delivery.
 

3. How We Store and Protect Your Data

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Your personal data is stored securely on protected servers and systems.
We implement industry-standard security measures to prevent unauthorised access, modification, or disclosure.

All staff handling your information are trained in data protection and privacy best practices.
 

4. Disclosure of Information

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We do not sell, rent, or trade your personal data.
We may share limited information with:

• Clean Energy Council–accredited installers for project fulfilment

• Financial or rebate partners (if applicable)

• IT or marketing service providers who help us operate our business

These third parties are contractually bound to handle your data securely and only for authorised purposes.
 

5. Cookies and Tracking Technologies

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Our website may use cookies or analytics tools (like Google Analytics) to enhance your browsing experience and gather anonymous traffic data.
You can disable cookies through your browser settings at any time.
 

6. Your Rights

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You have the right to:

• Access the personal data we hold about you

• Request correction of any inaccurate information

• Withdraw consent for marketing communications

• Request deletion of your personal data (where applicable)

To exercise these rights, contact us using the details below.
 

7. Links to Other Websites

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Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of external websites.
 

8. Changes to This Policy

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We may update this Privacy Policy from time to time.
All updates will be posted on this page with the revised date.
 

9. Contact Us

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If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Battery Solar World

📍 New South Wales, Australia
📧 info@batterysolarworld.com.au
🌐 www.batterysolarworld.com.au

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